Rider has to check the vehicle properly before hiring it. If any problem is found after hiring, the rider will be responsible for any damage except internal mechanical problems.
Rider will be responsible for any kind of damage due to theft of the hired vehicle, accident, key loss, or any kind of misuse of the vehicle.
Any kind of traffic penalties during the hiring time will be paid by the rider only. Drink and drive is strictly prohibited.
Rider must wear a helmet while driving. If the helmet is damaged, the rider will have to pay the cost of a new helmet.
Rider is not allowed to abandon our bikes at any other place. If this happens, strict action will be taken.
Fuel cost will be borne by the rider only. Hire Wheels has no responsibility for fuel consumption and mileage.
Hire Wheels will not refund or pay any amount for leftover petrol after the vehicle is returned.
If the vehicle gets damaged by the rider, the rider will have to either repair it or pay the full repair amount along with the rental fare for the number of days required for the repair.
If the rider takes a 12-hour package and does not arrive by 09:00 PM, the rider will be charged for the next 12 hours until 09:00 AM. If the rider still does not arrive by 09:00 AM, another 12-hour charge will be applied until 09:00 PM.
If the rider extends their renting period, they must confirm with Hire Wheels and pay the extra amount as a fresh booking. The extended amount will not be deducted from the security deposit.
The security deposit is refundable after the vehicle is returned in the same condition along with the helmet and receipt.
The vehicle documents will be provided digitally.
The rented two-wheeler cannot be given or transferred to any other person. The rider must inform whether the bike will be used within the city or outside. If the rider goes outside without informing Hire Wheels, ₹500 penalty will be charged (only for scooters category).
If the rider fails to return the vehicle on time, extra charges will apply: ₹100 per hour up to 2 hours late. After that, a full day charge will be applicable (for 24-hour package).
If the rider hires the vehicle for a long period but returns it early, the rider must pay according to the price list along with cancellation charges of ₹500 (applicable to all bike categories).
Our bikes are well serviced and you can test drive the vehicle before hiring. After hiring, the responsibility will be on the rider.
We can help within city limits. If the rider is outside the city, we will try our best to help but charges will be borne by the rider.
In case of breakdown, the rider is responsible for bringing the bike back to our pickup point.
Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the court of Nagpur (MH).
The rider must read, understand, and agree to the terms and conditions and sign the agreement at the time of pickup.
