Refund Policy

nagpur bike rental

Cancellation

  • Cancellation made more than 6hrs to 24hrs before booking start then ₹100 will be deduct from booking amount.

  • Cancellation made within 6hrs of booking start then no refund.

  • Cancellation made before 24hrs from booking start then full refund will be applicable.

Reschedule before start

  • Modifications made more than 6hrs before booking start: ₹50

  • Modifications made within 6-2 hrs. of booking start: ₹50 or 10% of the booking (which so ever is great)

  • Modification made within 2-1 hrs. of booking start: ₹100 or 20% of the booking (which so ever is greater)

Extension Charges

  • Extension before start time: ₹50 extra plus the normal charges for the period extended

  • Extension posts start time: ₹250 extra plus the normal charges for the period extended

  • Please note that extension is subject to vehicle availability

  • Extension charges should be paid fully in either cash or through online payment methods in order to extend the booking successfully.

No Show

  • Bookings would stand cancelled if after 4 hours of booking start time the customer still doesn’t show up.

  • No refunds would be applicable

Late Return

  • Non Geared Scooters: First 2 hours of delay would be charged at ₹100/hour after then full day rent will be deduct from deposit.

  • Standard Bikes(110cc) : First 2 hours of delay would be charged at ₹100/hour after then full day rent will be deduct from deposit.

  • Semi Premium Bike(220cc) : First 2 hours of delay would be charged at ₹120/hour after then full day rent will be deduct from deposit.

  • Premium Bikes(RE, Sports): First 2 hours of delay would be charged at ₹150/hour after then full day rent will be deduct from deposit

Note :

  • All refunds shall be made through the original payment mode within 7-10 working days

  • Hirewheels Bike on Rent reserves the right to charge a violation penalty on the rider

  • Weekend (Sat-Sun) rates may vary based on availability

  • The refunds for the repairs & maintenance done by customers on the vehicles shall be processed within 7-10 working days. The customer is required to share the bills with the Hirewheels Bike on Rent team.